Amick Brown is seeking an experiencedServiceNow Business Analyst forour direct client.
Location:Sunnyvale, CA Duration: 6 Months.
As a ServiceNow Business Analyst you will be responsible for developing a strong understanding between the business needs of the customer and how the ServiceNow application will support those needs.
You will be part of a scrum team and you will be responsible to continually design and evaluate application features throughout the Agile lifecycle.
You will be responsible to support test activities to validate the requirements are successfully implemented in the application.
Roles and Responsibilities
Facilitate meetings with system owners and other stakeholders to gather business requirements
Develop supporting materials to facilitate requirement building such as wireframes, sample dashboards, and user journey maps
Translate business requirements into user stories for the development team
Work with the development team to continuously refine the documented requirements
Perform stakeholder engagement, outreach activities, and facilitate Agile ceremonies
Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
Support testing activities during each sprint
Work with onsite and offshore developers to provide insight on business requirements and functional design
7+ years’ business analysis experience in a ServiceNow development environment
Excellent communication skills, written and, verbal
Excellent organization skills
Experience with ITSM, ITIL, Service Now Custom Applications, Upgrades
Experience of working in regulated environment is desired.
Amick Brown is an Information Technology consulting company specializing in ERP, Data Analytics, Information Security, Application Development, Networking, and Cloud Computing. The company was founded in 2010 and is headquartered in San Ramon, California.
Regular full-time employees are eligible for the following Amick Brown provided benefits: