Amick Brown LLC is seeking an experienced candidate to provide CPE (Customer Premise Equipment) support for a large Telecommunications company in a Lab environment.
Knowledge of OSI Layers
Knowledge of various routing techniques
Routing protocols like MPLS, RIP, OSPF, BGP, ISIS, etc
Networking protocols like SNMP, DNS, LDAP, etc
Routers, switches, firewalls, wireless, VPN concentrators, and visibility infrastructure, including ALU 7450 and 7550 routers and switches, Cisco CRS, Juniper MX series devices, and Arista switchers as cloud fabric, etc.
OPNET, Wireshark, SystemView
UNIX socket programming
Bachelor’s degree in Computer Networking or related field required
Telecommunication industry background required
Roles & Responsibilities:
Monitor various systems for incoming work requests:
Group email box: IT issues/defect support
Direct email: special activation/troubleshooting
Setup of Uverse/IPDSLAM test scenarios for FIE, UAT, E2E and PIE emulating a customer premises connection. Making, verifying, and troubleshooting the following connections:
Farm CPE connections using in-house built tools
Use physical cross connect system to connect RGs to DSLAM ports
Use layer 2 switching network to connect STBs to RGs
Use video switch to connect TVs to STBs
Use monitoring station host to remotely connect to any RG
Troubleshoot unsuccessful activations:
Act as the first line of support for testing issues. Hand off issues to SMEs as needed.