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Business Process Manager

Sunnyvale, CA
Amick Brown is seeking an experienced Business Process Manager for our direct client.
Location: Sunnyvale, CA
Duration: 11 Months

Description
  • We are seeking a Business Process Manager to support the Program Management Office (PMO) team, focused on driving the quarterly PPM (Project and Portfolio Management) cycles using the Clarity PPM tool.
  • The successful candidate will be responsible for administration, optimization and adoption of critical business processes required to collectively manage current or proposed projects based on numerous key characteristics.
  • The goal of PPM would be to determine the optimal resource mix for development of medical devices and to schedule activities to best achieve our clients operational and financial goals, while honoring constraints imposed by evolving product roadmaps and strategic objectives.
  • This person would also be responsible for assisting with the continuous development of PPM tools and refining key processes by working with internal and external stakeholders. Additionally, the ideal candidate would have deep hands on experience with data analytics and visualization tools.
  • It would be important to analyze large data sets of often unstructured data, identify patterns/trends and develop charts/communication that would be used for executive presentations.
  • This person would need to be highly collaborative and have the ability to work with cross functional managers, vendors and other stakeholders within the PMO team.
  • The ideal candidate has a strong understanding and experience of enterprise tools including SAAS/cloud, Project and Portfolio Management, data analytics, and change management.
  • The candidate will be an effective communicator able to lead and facilitate meetings, a solid relationship builder, is detail-oriented, a problem solver, and skilled at building engagement and adoption for new processes and tools in fast paced hi-tech organizations.

Required Skills 
  • Prepare the presentations for execution cycles (monthly/quarterly) for recurring processes such as project planning, resource management, staff forecasting, portfolio analysis and planning
  • Manage and organize all digital documentation; build internal Wiki or Confluence website for user self- training and team communication.
  • Apply the change management process to create strategies to support adoption of the changes required by the initiatives or projects.
  • Support communication efforts; responsible for design, development, delivery and management of communications.
  • Oversee quarterly efficient allocation of a large number of resources across different business units and functions to multiple programs in the portfolio with the aim of increasing resource allocation & productivity.
  • Build reporting tools that convert unstructured data into insight enabling effective resource allocation, improving project execution efficiency or lowering fixed costs
  • Work closely with partners such as Finance to develop templates and reports for financial planning & analysis (FP&A) and participate in the profit & loss (P&L) reporting process at a project, business unit and corporate level
  • Work with leaders in the PMO department to define, plan, and track business process improvement projects in the PMO and across the company.
  • Assist in the development of content (data analysis, slides etc.) for presentations to the executive leadership team
  • Nice to have
  • Develop dashboards for business data and metrics using Tableau
  • Automate business processes using Excel macros, Clarity jobs, Tableau, and other methods
  • Monitor and report project status for project milestones, documentation, and deliverables to stakeholders, sponsors, and management.

Qualifications
  • Bachelor’s Degree required, Masters preferred, with an emphasis Business Operations.
  • Five years of progressively responsible experience in project portfolio management, program management, business operations, data analysis.
  • Significant experience with Project Portfolio Management Software (i.e. Clarity, Planview, etc.).
  • Demonstrated experience overseeing a large portfolio with many concurrent projects.
  • Experience facilitating workshops, holding daily standups and performing other PM duties.
  • Strong skills in Process Analysis, and Organizational Change Management
  • Experience in medical devices/healthcare preferred.
  • Strong data analysis and data visualization skills. Very proficient in creating pivots, macros etc. in excel and creating advanced dashboards in tableau
  • PMP certification, certification in Agile Methodologies (PMI-ACP or other industry standard certification) are preferred
  • Strong organization skills; proven ability to manage time and priorities, ability to manage complex projects and tasks with high attention to detail.
  • Strong oral and written communications skills; demonstrated ability to communicate effectively
  • Proficiency with Microsoft Office Suite of tools (Word, Excel, PowerPoint, Access, Visio).
  • Business process mapping experience
  • Passion for creating easy, robust, and reliable tools and processes
  • Hands on experience with enterprise database tools
  • Successful completion of an employment and criminal history background check is required.
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
  • They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
  • We are an AA/EEO/Veterans/Disabled employer.
Amick Brown is an Information Technology consulting company specializing in ERP, Data Analytics, Information Security, Application Development, Networking, and Cloud Computing. The company was founded in 2010 and is headquartered in San Ramon, California.
Regular full-time employees are eligible for the following Amick Brown provided benefits: 
  • Health
  • Vision
  • Dental
  • 401k with company match
  • Paid time off
  • Sick Leave
  • Short-Term Disability
  • Life Insurance
  • Wellness & Discount Programs


 

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